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CCC Part 2 - Due this week. CCC Part 3 - Due this week.


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CCC Part 2 - Due this week. CCC Part 3 - Due this week.

Understanding Part 3 In CCC Part 2, your goal is to take an in-depth look at the challenge you selected in CCC Part 1E, which you will work to improve later in the course. It is not time to make any behavior changes yet.

Before you try to repair the problem identified in CCC Part1E, you first need to understand it. Keeping a log of instances when the communication behavior is most apparent, and reviewing your log for patterns, will lay the foundation for identifying how you will rectify the communication behavior later in the project.

Be sure to submit all of the deliverables outlined in the blue deliverables box.


CCC Part 2: Describing Communication Patterns

Now that you have committed to a communication behavior to address, the next step is to monitor your interpersonal communication behavior for 7?8 days as it relates to this issue.

2A. List your interpersonal communication goal from CCC Part 1E. Keep a DATED conversation log, spreadsheet, journal, or diary of SPECIFIC instances when you exhibited this behavior. Think about who, what, where, when, why, and how questions. Record who you spoke to, what you talked about, where you spoke, when you spoke ? the time of the day, why you had this conversation ? the circumstances, and how you spoke. Think about your feelings and your nonverbal communication. Did you listen well? Were you delighted, hurried, rude, polite, angry, frustrated, and so forth? Record other important or interesting conversations as well, even if they do not relate to your goal. You need at least five entries this week, but you may have many more.

Be sure to include an entry each day from the time you begin monitoring your communication behavior (conversations with others) until the time you conclude 2A. If you do not face your challenge on a particular day, say so. If you face other challenges, perhaps related challenges, on any of these days, include that as well. If you cannot document a conversation about your challenge that day, record another interesting or important conversation. You should have at least one daily entry for your conversation log, and you may have multiple conversations on the same day.

2B. Review your log and look for patterns. The following questions can help you to identify patterns of behavior. At what time and under what circumstances did I perform this behavior most effectively?

  • In what places?
  • With whom?
  • Under what conditions?

2C. Review your log and look for patterns. The following questions can help you to identify patterns of behavior.

  • At what time and under what circumstances did I perform this behavior least effectively?
  • In what places?
  • With whom?
  • Under what conditions?

2D. Review your log and look for patterns. What other recurring communication behaviors did I exhibit when I did or did not perform this behavior?

2E. Review your log and look for patterns. What seems to be your most pressing behavioral pattern? Is your greatest communication problem the same one you listed in your goal for CCC Part 1E at the top of your page? Do you need to modify your goal for this project? If so, state your new goal by revisiting Part 1E in Week 1, Course Project.

Remember, you should identify these patterns from the log you have recorded over the entire week. When you make a statement about an observed pattern, be sure to document it with specific data/examples from your log. You may find at the end of logging your communication behavior that your challenge is not what you first thought it was. As a result, it is possible that you may ultimately modify CCC Part 1E at this point in the project.

Deliverables (Due this week)

Report for CCC Part 2, due at the end of this week, at least five entries this week:

In this section you are to describe, in detail, the patterns you observed that were related to your selected communication skill/behavior in CCC Part 1E. Use the process described above as a framework for this narrative, and include in CCC Part 2 of your report the following items:

2A. List your interpersonal communication goal from CCC Part 1E. A clean typed version of your notes in a DATED conversation log, spreadsheet, journal, or diary format that identifies SPECIFIC instances when you were faced with performing this behavior (instances when you were in a position to discipline your daughter, for example). Each entry should explain the who, what, where, when, why, and how of the conversation. See the detailed explanation above.

2B. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your most effective communication skills. Be sure to include specific evidence from your observations that support your identification of a particular pattern.

2C. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your least effective communication skills. Be sure to include specific evidence from your observations that support your identification of a particular pattern.

2D. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your other recurring communication behaviors. Be sure to include specific evidence from your observations that support your identification of a particular pattern.

2E. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your greatest communication problem. Be sure to include specific evidence from your observations that support your identification of a particular pattern.

Submit your assignment to the Dropbox, located at the top of this page. For instructions on how to use the Dropbox, read these step-by-step instructions.

See the Syllabus section "Due Dates for Assignments & Exams" for due date information.

Note: CCC Part 3 will be due at the end of Week 3! You can begin observing others for two weeks.


CCC Part 3: Establishing Behavioral Goals

Understanding Part 3 In Part 3, you will observe the communication behavior of others who share your challenge and others that perform better in similar situations. Part 3 will help you to identify positive changes related to your challenge you might make to your communication behavior and will help to ensure you don't fall into the trap of adopting alternative communication behaviors that do not improve your communication outcomes.

Remember, you are still observing; you should not be making changes to your communication behaviors yet.

You have two weeks to observe others. Be sure to submit all of the deliverables outlined in the blue deliverables box at the end of Week 3.

Now that you have committed to a communication behavior to address, the next step is to monitor your interpersonal communication behavior for 7?8 days as it relates to this issue.

3A. Find positive models. Choose a person or several people who perform your interpersonal communication skill well. Observe and record specific aspects of their verbal and nonverbal behavior as it relates to your chosen issue. What do they say? How do they say it? What behaviors would be useful to incorporate into your own repertoire?

3B. Find negative models. Identify people who perform the skill ineffectively. Watching these can be very useful, too. What makes them ineffective? What behavior do these people exhibit that you would like to avoid?

Deliverables (Due this week)

Report for CCC Part 3 due at the end of Week 3: In this section, you are to consider what your communication behavioral goal might include. Use the process described above as a framework for this narrative, and include in Part 3 of your report the following deliverables:

3A. List your interpersonal communication goal from CCC Part 1E. Provide four examples of effective application of this communication skill by others, for example, modeling. Examples should be specific and based on your observations of others. Label each example: 3A1, 3A2, 3A3, and 3A4, and so forth if you have more.

3B. Provide four examples of ineffective application of this communication skill by others, e.g., negative modeling. Again, your examples should be specific and based on your observations of others. Label each example: 3B1, 3B2, 3B3, and 3B4, and so forth if you have more.

Submit your assignment to the Dropbox, located at the top of this page. For instructions on how to use the Dropbox, read these step-by-step instructions.

See the Syllabus section "Due Dates for Assignments & Exams" for due date information.



Running Head: COMMUNICATION Communication

 

Akaria Babbs

 

Devry University COMMUNICATION

 

2 Communication

 

PART A:

 

Interpersonal communication goals

 

Q. 2(A)

 

Goals of interpersonal communication Motivation

 

Education

 

Raising awareness

 

Influencing a decision Day / Who Time

 

Mon 8-10

 

a.m.

 

Tue 2 ? 3

 

pm Work mates

 

CEO Wed 8 10 pm Supervisors Thurs. 8

 

-9 a.m. Friends Fri 7 - 8

 

pm Wife Sat 11-12

 

pm Subordinates Sun 9 - 10

 

am Daughter What Why Reporting/ Observing

 

Protocals

 

guidelines

 

Follow up on

 

Promotion

 

my promotion

 

Delay in

 

Turnaroun

 

releasing

 

d time

 

results

 

Contributions

 

towards

 

Camping

 

Halloween

 

camp

 

Planned trip

 

Holiday

 

to Maasai

 

Mara

 

Missing

 

Time logs cleaning

 

records

 

Lack of focus

 

Partying

 

on productive

 

activities How Did you

 

listen

 

well? Emotion/

 

Reaction Formal Yes Assertive Formal

 

meeting Yes Delighted Formal Yes Concerned Casual Yes Excited Affectionate Yes Excited Formal No Assertive

 

Angry

 

Frustrated Affectionate Yes Assertive

 

Frustrated Q. 2(B)

 

I was: Mostly assertive, feeling angry and frustrated when I was talking to subordinate staff and

 

workmates in the office boardroom COMMUNICATION

 

3 Polite, keenly listening and delighted when talking to my parents and wife in my parent?s home and my home respectively

 

Keen to discuss with my boss, the CEO in his cubicle

 

I felt concerned when I was talking to the supervisors about turnaround time in the office boardroom

 

I was feeling delighted when I was discussing about camping with my friends at the

 

restaurant Q. 2 (C) I was not so excited to talk about maintaining time logs with the subordinate staff, in a meeting in the office boardroom.

 

I was not keen to listen when discussing about my promotion with my boss. Q. 2(D) I am not consistently assertive Q. 2(E) I do not tolerate, petty omissions and negligence from my junior staff, noticing any of

 

that usually block my judgment and listening attributes. PART B:

 

Q 2(A)

 

On the 24th September I was involved in an exchange with my daughter about her habit of

 

constantly partying and not keen on important things like going to school and finishing

 

her homework on time. It was frustrating that she hardly listens to me and treats me like

 

the father.

 

Q2 (B)

 

I am mostly assertive when handling professional issues and I do not tolerate dissenting

 

ideas, assertion degenerates to frustration and sometimes an outburst. In an incident when COMMUNICATION

 

4 I was in a discussion with juniors at work, I became impatient with them after the

 

realization that I have been talking about something that they are reluctant to implement.

 

Q.2 (C)

 

Lack of patience with juniors at work is a habit that I feel like doing more about;

 

constantly discussing about one thing from time to time is very disgusting to me.

 

Q.2 (D)

 

I would like to be consistently assertive in a soft way so that my juniors at work don?t

 

feel subdued, my patience when dealing with my juniors is also wanting.

 

Q.2 (E)

 

My communication problem is perhaps the obsession with scenarios leading to the

 

extremes in emotional reactions, at that given moment. There is an element of impatience

 

and lack of attentiveness.

 


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CCC Part 2 - Due this week. CCC Part 3 - Due this week..zip

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